At Waatio, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services. By using Waatio, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information:
- Name, email address, phone number, and billing information when you sign up for our services.
- Usage Information:
- Data about how you interact with our platform, such as IP address, browser type, and device information.
- Third-Party Integration Data:
- If you integrate third-party tools like WhatsApp API, we may collect necessary data to enable the integration.
2. How We Use Your Information
We use your information to:
- Provide and manage our services.
- Process payments and subscription renewals.
- Improve our platform’s performance and user experience.
- Communicate with you regarding updates, support, and promotional offers.
3. Data Sharing and Disclosure
We do not sell or share your personal information with third parties, except in the following cases:
- Service Providers: To trusted third-party vendors for payment processing, hosting, and technical support.
- Legal Obligations: When required by law or to comply with legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
4. Data Security
We implement industry-standard measures to protect your data, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance your user experience.
- Analyze platform usage for improvements.
You can control cookie settings through your browser, but disabling cookies may affect certain functionalities of the platform.
6. Your Rights
You have the following rights concerning your data:
- Access and Correction: Request a copy of your personal information or update incorrect details.
- Data Deletion: Request the deletion of your data, subject to legal and operational requirements.
- Unsubscribe: Opt-out of promotional communications by clicking the “Unsubscribe” link in our emails.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Changes to the Privacy Policy
We may update this Privacy Policy periodically. Changes will be communicated through our platform or via email. Continued use of our services implies acceptance of the revised policy.
9. Contact Us
If you have questions or concerns about our Privacy Policy or how your data is handled, please email us at support@waatio.com.
Your trust is important to us, and we are committed to protecting your privacy. Thank you for choosing Waatio!